PRIVACY POLICY

Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
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We collect Device Information using the following technologies:
• “Cookies” are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
• Information contained within and relating to communications between you and the Site, including but not limited to emails, texts, and phone calls.
• Other web and/or mobile technology tracking that may become available to us for marketing the Site, products, or for research and development.

When you make a purchase or attempt to make a purchase through the Site, or opt-in to receiving certain marketing information, we collect certain information, including your name, billing address, shipping address, payment information (e.g., credit card details, PayPal, Apple Pay, etc.), email address, and phone number. We refer to this as “Order Information.”
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For marketing and promotional purposes, we may collect additional information, referred to as “Marketing Information.”
When we talk about “Personal Information” in this Privacy Policy, we mean Device Information, Order Information, and Marketing Information.

How Do We Use Your Personal Information?
We use the Order Information to:
• Process transactions on the Site.
• Fulfill orders, including processing payment, arranging for shipping, and providing invoices or order confirmations.
• Communicate with you.
• Screen orders for fraud or potential risks.
• Provide information or advertisements aligned with your preferences.
• Analyze audience demographics and perform customer or market research.
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You agree that we may contact you at the email address or phone number you provide during checkout to remind you of incomplete orders or to send other relevant updates.
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We use Device Information to:
• Screen for potential risks and fraud.
• Improve and optimize the Site by generating analytics and assessing the success of marketing campaigns.
• Perform targeted advertising and other forms of marketing.
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We use Marketing Information to:
• Send promotional emails, text messages, or social media messages.
• Perform targeted and retargeted advertising across various digital platforms.

Sharing Personal Information & Third Parties
We share your Personal Information with third parties to facilitate services, including but not limited to:
• Shopify for powering our online store (Shopify Privacy Policy).
• Google Analytics for understanding how customers use the Site (Google Privacy Policy).
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Additionally, Personal Information may be shared to comply with laws, respond to subpoenas or lawful requests, or protect our rights.

Behavioral Advertising
We use your Personal Information to provide targeted advertisements and marketing communications. For more details, visit the NAI educational page.
To opt out of targeted advertising:
• Facebook: Ad Settings
• Google: Ad Settings
• Bing: Ad Settings
For other communications or advertisements, contact us at info@parksgrove.com.

Your Rights
European residents may request access, correction, or deletion of personal data. California residents may also request their data or deletion. To exercise these rights, email info@parksgrove.com.

Data Retention
We will maintain your Order Information unless you request its deletion.

Changes
We may update this Privacy Policy to reflect changes in our practices or for regulatory reasons.

Minors
The Site is not intended for individuals under the age of 21. If you believe we have collected data from someone under 21, contact us immediately at info@parksgrove.com.

Security
While we use industry standards to protect data, any transmission of personal information is at your own risk.

Contact Us
For questions about our privacy practices or to file a complaint, contact us at:
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Email: info@parksgrove.com